Quality Empowers Mining, Service Creates Value — Fambition “Quality Miles” Campaign in Anhui

Recently, under the theme “Quality Empowers Mining, Service Creates Value”, Fambition’s “Quality Miles” campaign for LHD loaders successfully concluded in the Anhui market. This event focused on three key mines in Anhui Province—Zhangzhuang Mine, Luohe Mine, and Longqiao Mine. Through on-site visits, comprehensive equipment inspections, technical exchange sessions, and in-depth customer satisfaction surveys, the campaign thoroughly evaluated Fambition’s LHD performance under complex and demanding conditions, listened to customer feedback, and showcased product upgrades, all aimed at achieving greater customer satisfaction.

Going Deep into the Frontline, Listening to Real Voices

During the campaign, Fambition’s technical, quality, and service teams formed a dedicated task force to enter mine production sites and gain a full understanding of equipment usage and existing issues. For the pain points raised by customers earlier, the technical team conducted in-depth analysis and implemented a series of measures, including design optimization, strengthened spare parts management, and improved after-sales services. At the same time, new customer demands will continue to be addressed through ongoing R&D and technical improvements, ensuring customer satisfaction.

A Journey of Quality, Built on Trust

The Anhui “Quality Miles” campaign was not only a field verification of product quality but also a pragmatic action to deepen customer trust and enhance service value. Fambition firmly believes that only by treating product quality as a lifeline and putting customer needs first can the company remain competitive in the market. Looking ahead, Fambition will continue to drive progress through technological innovation, lean manufacturing, and efficient service. The spirit of “Quality Miles” will be embedded into every stage of R&D, production, sales, and service—providing more reliable, efficient, and intelligent mining solutions for customers in Anhui and across the globe. Together, we will forge a new chapter in high-quality mine development.

Zhangzhuang Mine — Focusing on Pain Points, Enhancing Satisfaction

Luohe Mine — Centered on Ensuring Customer Production

Longqiao Mine — Understanding Needs, Driving Comprehensive Upgrades